I have been blaming my HP laptop for all of the computer problems I have had of late. Glad I didn't take the axe to it now! I couldn't understand why some days I could be on the net for hours, and others, maybe five minutes before the connection sign would appear on the screen. Keep in mind that if it's anything other than turning the thing on, I'm lost. So, being a late comer to the cyber world, a fix was way beyond my limited skill level. All I could see was $$$ for a new computer.
This past week end after turning the PC on and trying to get on the net it happened---nothing, Nada, zip! I happened to look at the router which is slightly hidden behind a chair and it looked like a Christmas tree with red and green lights flashing. Could it be the router causing all of the problems? Well, a call to AT&T was in order. I was dreading the call, as last year, I had a question and called their technical service people and ended up talking to some guy in Mumbai, who was barely fluent in English. We all know how that conversation went, but this time I got a 100% American young lady. She explained that the old
router had "bought the farm" and a new one would be on the way and coming to me overnight. That's service!
Maybe AT&T finally got enough complaints about their off shore people to do something about it.
Who knows, but I was very pleased with the results. By the way, the wife (Miss Techno-smart) installed the new router for me! I used to be able to tear down and rebuild a car engine, but the HP is a mystery to me. I admire my fellow bloggers who put all sorts of things on their site, perhaps one of these days I'll try to tackle some of that. Buck, Andy and Dapper Dan do a great job in that department.
So now I can once again spend my mornings with a cup of coffee and reading my favorite blogs, of which there are many. I enjoy them all, even the one's I find a little off of the wall at times. I was remarking to Dapper Dan the other day, about how much the computer has become more a part of my life than I would like to admit. Anyway, it's good to be back!
This past week end after turning the PC on and trying to get on the net it happened---nothing, Nada, zip! I happened to look at the router which is slightly hidden behind a chair and it looked like a Christmas tree with red and green lights flashing. Could it be the router causing all of the problems? Well, a call to AT&T was in order. I was dreading the call, as last year, I had a question and called their technical service people and ended up talking to some guy in Mumbai, who was barely fluent in English. We all know how that conversation went, but this time I got a 100% American young lady. She explained that the old
router had "bought the farm" and a new one would be on the way and coming to me overnight. That's service!
Maybe AT&T finally got enough complaints about their off shore people to do something about it.
Who knows, but I was very pleased with the results. By the way, the wife (Miss Techno-smart) installed the new router for me! I used to be able to tear down and rebuild a car engine, but the HP is a mystery to me. I admire my fellow bloggers who put all sorts of things on their site, perhaps one of these days I'll try to tackle some of that. Buck, Andy and Dapper Dan do a great job in that department.
So now I can once again spend my mornings with a cup of coffee and reading my favorite blogs, of which there are many. I enjoy them all, even the one's I find a little off of the wall at times. I was remarking to Dapper Dan the other day, about how much the computer has become more a part of my life than I would like to admit. Anyway, it's good to be back!
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